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All information contained herein © Copyright 1997-2014 PublicData.com.

Use of information contained herein must be done in accordance with the agreed upon terms and conditions. Please be aware that many US lawmakers have made certain access to Public Records illegal and it is your responsibility to be aware of which Public Records you may view legally.

Questions? Comments? Feedback? -- E-mail us at:
support@publicdata.com
Frequently Asked Questions
How do I change data in the PublicData databases?
Tell me about your $100 bounty.
Explanation of differences between types of accounts
I have not received an email with my password
SPAM Filters
How do I update my credit card information ?
How do I renew or reactivate my account ?
How do I cancel my account ?
Tell me about your AutoSearch Favorites Feature
Billed Accounts (Corporate Customers Only)
Why a state driver's license is needed
Why can't I change the name on my account
How Address Verification works
How we count Search Look-ups
Search Count Limits
How to get Bonus Look-ups
Coded information in PublicData.com databases
Sales Tax
Why do you need a Texas Sales Exemption Certification from me
W9 form - Federal Tax Id request
Managing Your Account
Do you support mobile devices?
How to update my Public Data Account personal information?
How do I use the PublicData.com Website?
Why must Corporate Accounts have a valid fax number
What billing options are available to me?
FAQ Table of Contents

Account Registration
   Individual or corporate account?
   Selecting a plan.
   Individual account.
      Account number.
      Password distribution.
   Corporate account.
      Account name.
      Password distribution.
      Billed option.
      The problem with Corporate signing as Individual.
Look-up Counts and Limits
   What's a Look-up?
   Search Look-up history.
   Search count limit.
   Bonus Look-up.
Managing Your Account
   Your account.
   Update credit card.
   Renew your subscription.
   Billing history.
   Search Look-up history.
   Bonus history.
PublicData Home Page Services
   Cancel your account.
   Retrieve your password.
   Reactivating your account.
Tax Information
   Sales tax.
   Sales tax exemptions.
   Sales tax refunds.
   Federal tax ID - Form W9.
Searching records on PublicData
   Searching by name.
   Searching by date of birth.
   Searching by other items.
   Customized searching.
   Search result lists and details.
How do I change data in a PublicData database?
I'm leaving work ... everyone use my PublicData...
Who uses PublicData?
When will PublicData be adding databases?
Are there other sites like PublicData?

Account Registration

PublicData accounts are easy to establish. Simply click Register an Individual Account or Register a Corporate Account, from the PublicData home page, and proceed through a few easy steps. Upon completion of the registration, your new account is available for immediate use!

Individual or Corporate Account?

The easiest way to determine if a customer should register for an individual or corporate account is to ask the question, "Will the account have a single user, or will multiple users be accessing the same account?" To set up an individual account, a user must register with a valid driver's license. For security purposes, we recommend this type of account not be shared with any other users. Individual PublicData accounts require a credit card to establish and maintain the account, and sales tax will be applied. Tax exempt status is not an option with individual accounts.

A corporate account is set up using the business' name instead of an individual driver's license. For security purposes, we recommend this account for any business with multiple users on the same account. PublicData corporate accounts may be billed or use a credit card to maintain the account. Sales tax will be applied, however corporate accounts may apply for tax exemption. It is the account holder's responsibility to apply for the sales tax exemption.

Selecting a Plan

PublicData offers four (4) Individual Plans and three (3) Corporate Plans. Both types of plans offer monthly and annual payment options. Choosing a plan involves determining the approximate number of searches needed, either on a monthly or annual basis, and comparing this estimation to the plans available. Click here to use the PublicData Pricing List to assist you with your plan decision.

All PublicData accounts are automatically billed on a recurring basis, either monthly or annually, until the customer cancels this process by clicking Cancel your account on the PublicData home page. For example, say you sign up for an account on January 15th that bills monthly. On February 15th, an invoice would be generated, and your credit card would be charged. The same process would occur on March 15th. On March 20th, if you decided to cancel your PublicData account, you would do so by logging on and clicking the link on the homepage. For your convenience, you would still be able to login to PublicData and use your account until the end of your billing cycle, which in this case would be April 14, provided you have not exceeded your alloted monthly 'Look-ups.' On April 15th, the beginning of the next billing date, your account would change to inactive.

The same is true for annual accounts which would invoice, bill, or charge the amount due on the anniversary date each year. The only way that the yearly anniversary date or monthly billing date can be changed is if the customer requests the change because all of the account's 'Look-ups' were used.

Billing is processed at the beginning of the invoiced period. Refunds are not given for unused days within an invoiced period.

Individual Account Number

The account number used to login and access PublicData functions is the customer's driver's license number and state. Due to enacted legislation, and our expanding efforts to reduce fraud, PublicData.com is required to keep a record of anyone accessing the public records database. By entering your driver's license number and state, you help us to fulfill these security measures and maintain accurate records.

Individual Account Password Email

Once the individual account is established, a password will be emailed to the registrant. If the account password is lost or forgotten, the customer may click Retrieve your password from the PublicData home page.

Corporate Account Name Email

After a corporate account is established, the account name will be emailed to the registrant. If the account password is lost or forgotten, the customer may click Retrieve your password from the PublicData home page.

SPAM Filters

You must allow our email to pass through your SPAM filters. If you do not receive your password or account name email within 15 minutes, you or your Internet provider probably have a SPAM filter which has trapped our email response to you. Please do not sign up for additional accounts as you will get billed for these extra accounts.

Many email providers, such as AOL, Google, MSN, Yahoo, etc. allow customers to filter SPAM -- please set your filters to allow email from PublicData.com. Some email based SPAM filters look at your address book to determine if the email should be delivered or discarded. If your SPAM filter works this way, as AOL does, place WebInfo@PublicData.com into your address book.

Please note, AOL has "Additional Spam Filters" which by default permanently delete email instead of sending them to your SPAM folder!

PublicData cannot respond to a real-time or interactive email address challenge such as those provided by NetZero and some other large ISPs. Please communicate with your anti-SPAM device or program and clear or "whitelist" any inbound email from PUBLICDATA.COM.

Once you have enabled our ability to email you, please click Retrieve your password from the PublicData home page.

Corporate Account Password Distribution

Once the corporate account is established, the account's password will be faxed to the registrant. If the account password is lost or forgotten, the customer may click Retrieve your password from the PublicData home page.

Corporate accounts have a different pay structure and some privileges that individual accounts do not have. A fax number is required so that we can reduce fraud and improve security with our corporate customers.

At this point in time, only a US 10 digit phone number can be accepted. PublicData.com cannot support fax numbers behind extensions. The contractor that is used to transmit faxes sends from a phone number with the Caller ID Blocked. If you have Anonymous Call Blocker enabled on your fax, please disable this feature before requesting your password.

If you do not have access to your company's 10-digit fax number, you may still register with PublicData.com. Registering without a fax means you will not receive your password until our Support Department has reached you by phone to validate your account. If you wish to register under these conditions, please use '(000) 000-0000' for the fax number. If you do not receive a response to your registration within two (2) business days, please contact our Support Department to receive your password.

At this point, the fax number will only be used by PublicData for distribution of passwords.

Corporate Account Billed Option

This option is a privilege only available for corporate account customers. If Billed Payment Plan is selected when creating the account, a check or money-order payment is expected promptly. Click here for more information on Billing Options. If payment is not received within a reasonable time frame, the account will be deactivated until payment is received. To reactivate the account with an outstanding balance, a valid credit card will be required. If a credit card is not available and an outstanding balance exists, a payment must be received before the account can be reactivated. Multiple deactivations for failure to remit payment for the billed amount will disable the Billed Payment Plan privilege for the account.

Using Individual Accounts as a Corporation

Those setting up PublicData accounts as an individual, for billing advantage, where business activity is to be transacted should be forewarned -- this may prove to be problematic. Since the registering employee's individual driver's license number is the account name and key, should the employee choose to leave his/her employer, accounting becomes cumbersome and back billing at a corporate rate could occur. Also, if a fellow employee accesses the account using this driver's license number and conducts unauthorized or criminal activity, innocent parties can garner much unwelcome attention. For these and a number of other reasons, individual PublicData accounts and passwords should be kept for your own personal use and not shared with anyone.

Look-up Counts and Limits

One of the most frequently asked questions at PublicData is, "What is a Look-up, and how is the Search Count calculated?" Bear with us for a little history. The original intent was based on the idea that a PublicData subscriber should be charged for one Look-up when the searched record results were displayed. Customers were debited a single Look-up each time a detail screen was displayed. Unfortunately, several users took undue advantage of the search results lists, and gleaned valuable information at the expense of PublicData and its other more reputable subscribers. Therefore, the only equitable solution became counting the number of Look-up searches and Look-up details and taking the sum of the two counts as the Search Count for the day. Realize that each time new criteria is used to search as well as each time Click here for more is clicked, these count as a Look-up. Basically, any click that results in a search result list or a detail screen will be counted as a Look-up.

Search Look-up History

Once logged in and at the Search Screen, one of the services available is examination of the account's Look-up History. Clicking this service shows the current Look-up status of the account for the current invoice period, as well as a historical list of Look-ups used in previous billing cycles. The customer can click an invoice date within this historical list and another list is generated with information on the number of Look-ups charged for each day of activity within that billing period.

Search Count Limit

When establishing a PublicData account, the various plans determine: how frequently you are billed, the amount to be billed and the number of searches during billing period that are purchased (referred to as the Search Count Limit). If the Search Count Limit is not exceeded before the end of the billing cycle, the new billing cycle begins with a refreshed Search Count Limit and PublicData service is not interrupted. However if the Search Count Limit is exceeded before the end of the billing cycle then Bonus Searches are used until they are exhausted and then PublicData service is interrupted. If service has been interrupted, the customer has two choices: (1) wait until the billing cycle is over when the Search Count Limit is refreshed, or (2) apply to reactivate the account. Reactivating the account will establish a new invoice and will refresh the Search Count Limit, immediately granting access back into the system.

Bonus Look-up

Bonus Look-ups can be very valuable because, if the Search Count Limit has been exceeded, but the billing cycle has not ended, then the bonus searches can be used to assure that service is not interrupted until the cycle is complete. PublicData Bonus Look-ups are easy to earn and do not expire as long as your PublicData account is kept active (the bonuses carry over between billing cycles). Bonus Look-ups can be earned two ways.

First, when creating an account with PublicData, you are asked to provide a reference as to where you heard about PublicData. The number one answer we receive is that people heard it from a friend. Therefore, to reward our customers for talking about PublicData.com, we have a Bonus program that provides you with Bonus Look-ups when new accounts come from your referrals.

The program works this way. You can request a Bonus URL link to be sent to your email address by clicking on Refer Friends & Get Free Look-ups from your home page. When you receive the email, it will contain a link to a PublicData.com Create an account page. Forward this link to your friends. If they join PublicData through this link and create their own PublicData.com account, your account is credited with 100 Bonus Look-ups.

The second and easiest way to earn Bonus Look-ups is to pay with a credit card. Each time your credit card is charged by PublicData, your account is credited with 100 Bonus Look-ups. Customers who have a monthly account can earn an extra 1,200 Look-ups per year, which reduces the cost per search dramatically.

Managing Your Account

After logging in and clicking the Continue button, the customer should be on the Search Selection screen. All options to manage your account can be reached from this screen.

Account

Clicking this link allows you to edit information regarding this account. Please keep your email address up to date and change your password if you ever suspect that someone knows your PublicData password. Your password will never be displayed by PublicData.

Changing your billing plan cannot be done without the help of a Customer Service Representative at PublicData.

Update Billing Info

This option allows you to edit your credit card and address information on file for your account. When this screen is presented to you, your card number will be masked. This way, you can still identify it, but the full card number is not usable by any other viewer.

For your security, when updating your card information, we will ask you for the security code on the card. For MasterCard and Visa, the three (3) digit number is located on the back of the card in the signature block, usually beside a reprint of the last digits of the number on the front of the card.


American Express' security code is a four (4) digit number located just above the right most embossed card number. PublicData will only pass this security number on to your card issuer for verification but the number will not be stored with PublicData. Therefore, anytime any information is changed in the billing information, we will always ask for this number again.

PublicData uses multiple methods to verify the customer's address. When accepting a credit card, we will verify with your card issuer that the address is correct. If you receive a bad address prompt associated with entering credit card information, please check to verify where the monthly card statement is mailed. A subsequent verification using the USPS database requires that the street, city and zip fields match their database. The street information creates the most confusion in this situation; using 'Road' instead of 'Circle' or 'Blvd' or simply omitting some part of the street name may cause it to reject the address completely. Please try to be as accurrate as is possible when entering this address information.

Billing History

Clicking this link provides a display of all invoice and payment history associated with this account. The most recent billing statement may be printed and sent with your payment to PublicData if you have an outstanding balance. For those accounts that do not automatically generate a billing statement, a printable billing statement can always be created by clicking on the 'Create a Printable Billing Statement' link at the bottom of the billing history.

Look-up History
Bonus
Earn More Free Look-ups

Clicking either History link will give a complete history of all searches purchased, used, and bonuses.
Click to find out more about Look-ups Clicking Earn More Free Look-ups will generate an email sent to you explaining how to earn more Bonus Look-ups by having a friend join PublicData.

PublicData Home Page Services

Cancel Your Account

Simply click the Cancel your account link on the PublicData home page and provide your login information and password. You should receive a confirmation screen, and an email will be sent verifying the action. Please be sure to read all of the instructions on the Cancel your account screen so you will have a better understnading of how the final billing will be processed.

Retrieve Your Password

You may click the Retrieve your password link on the PublicData home page to provide your login information and the email address used when registering this account. You should receive a password within 15 minutes via email for individual accounts and via fax for corporate accounts. Please read the instructions on the Retrieve your password screen to insure that your password is received properly. If the registered email or fax number has changed, please contact a PublicData Customer Service Representative, and they will assist you with those changes.

Reactivating Your Account

If you canceled your PublicData account in the past and wish to reactivate it, simply login with your original account name and password on the PublicData home page and click Logon. The system will recognize that you are an former customer and begin your access immediately. Welcome back!

AutoSearch Favorites Feature

AutoSearch is a PublicData.com feature used by customers who frequently repeat the same searches. This feature can store all your favorite searches in one convenient location. The AutoSearch feature can also automatically send an email to the customer (using the email address configured with the account) providing the search results in a format familiar to PublicData.com users. In addition, these emails will include the ability to view the detail records just as you would when logged on. Emails can be configured to be sent Daily, Weekly or Monthly and up to 35 emails per month can be defined.

Note that AutoSearch emails are not counted against your allocated Look-ups. This allows you to forward and share the search results with your friends without any of the viewings counting against your Look-up totals. This email will also include a link allowing your friends and family to sign up with PublicData.com under our Bonus plan, which earns you and them free bonus searches!

To save an AutoSearch, simple perform a normal PublicData search. If your search screen has the AutoSearch feature available, a 'Create AutoSearch' button will appear. Simply click it to add it to your list of AutoSearches.

The information provided by each AutoSearch email will only be available for a limited time, and does not provide as large of a result set as online searches. Please note, any information guarded by enacted legislation, such as driver's license information, is not available for AutoSearch.

Sex Offender AutoSearch emails are setup automatically by PublicData.com. This email will be based on the zip code we have on file for your account, and will be sent monthly to the email address configured with your account. If you want to ensure you are receiving the free AutoSearch emails, simply select 'AutoSearch' from our tool bar. If you are receiving the email and wish to turn this feature off, simply select 'AutoSearch' from our tool bar and set your free report to be 'inactive'.

Tax Information

Sales Tax

PublicData's Corporate offices and production servers are located in Texas, making the service subject to Texas Sales Tax per TITLE 34 PUBLIC FINANCE, PART 1, CHAPTER 3, SUBCHAPTER O, RULE 3.330, (a), (3). as quoted here: "Internet access service - a service that enables users to access content, information, electronic mail, or other services offered over the Internet and may also include access to proprietary content, information, and other services as part of a package of services offered to consumers. Internet access service does not include any other taxable service, unless the taxable service is provided in conjunction with and is merely incidental to the provision of Internet access service. Individuals providing Internet access should refer to 3.366 of this title (relating to Internet Access Services)."

The Texas sales tax rate for the Dallas area is 8.25%. The location of your home or office has no bearing on the calculation of this rate.

Sales Tax Exemption

If your organization is exempt from sales tax, please complete the appropriate form below and submit online:

These forms require Adobe Acrobat Reader

Please submit only the online exemption forms.

These forms provide us with the legal basis to NOT charge you sales tax, and is required by the State of Texas. Please understand that these forms are official State of Texas documents, so it is important to be as complete and accurate as possible. Without these forms, we must charge the tax, even if you are an agency of the Federal or State government.

Sales Tax Refunds

If sales tax was charged before the online exemption forms were filed, a sales tax refund is due. Please notify us via email as soon as is possible. If done prior to our paying the State of Texas, we can refund the money directly. If done after we have paid the State, you will have to file a form with the State of Texas and go through a lengthy confirmation process in order to get a refund check from the State of Texas.

Federal Tax ID - Form W9

PublicData.com is incorporated in the State of Texas as a Limited Partnership under the official name of: The Source For PublicData, LP. The partnership's federal tax ID or EIN/TIN number is: 90-0232788. If you need a copy of Form W9 for PublicData, click here and print.

PublicData.Com supports most cellphone and mobile devices.

PublicData.com is committed to supporting mobile devices with our mobile website. When you enter www.PublicData.com, the system is designed to automatically recognize Android and iPhone devices.

If you are not directed to our mobile site when logging in, please click here to manually log into the mobile website: http://www.publicdata.com/mobileindex.html, be sure to bookmark this link for future use.

Please note, if you wish to register a new account, update or change any account information, access is available by clicking on the "Return to Classic Interface" hyperlink. The hyperlink is located directly below the "Mobile Log In" button on the login page.

What billing options are available to me?

  • Credit Card Accounts: This is PublicData.com's most convenient option. It is the only option available for our non-corporate accounts and is by far the most popular option for our corporate accounts. Simply choose this option and PublicData will automatically charge your card when your account is renewed. With this option, a printable Billing Statement can be created by the customer at any time by using the 'Create a Printable Billing Statement' link at the bottom of the 'Account History' page. However if your credit is bad and we must notify you with a postal billing statement, we will charge an additional $5 fee.

  • Paperless Billing: This option is only available to our corporate accounts (those accounts where the state ID is CORP). Customers who choose this option will be required to pay by check. When your account is renewed PublicData.com will create a Billing Statement, attach it to your account, and send you an email containing a link to the statement. You will be able to access your statement through this email for 30 days or at any time by logging onto your account and clicking on the Account History link.

    Paperless Billing is a convenient option allowing you to print your own statements, share electronic billing statements with your accounting departments, receive your statements up to two weeks sooner, and use fewer resources than paper billing. In short, paperless billing saves resources, money and time.

  • Postal Billing: This option is only available to our corporate accounts and works similar to our Paperless Billing option. Customers who choose this option will be required to pay by check. With postal billing a copy of your Billing Statement is mailed through the US Postal Service to the address you have on file. This option will result in a $5.00 fee, it uses more resources, and is slower (it may add up to 2 weeks to the delivery time of your billing statement). Therefore, unless truely necessary, please select paperless only for your billing statement.

Searching for Records on PublicData

Once you create an account with PublicData and have received your password, you may visit the PublicData home page and logon to your account. To learn how the system works, you may view the brief PublicData Demo from the home page, or read the following details.

Logon and proceed to the Search Selection page from the Welcome page. On this screen, select the PublicData database that is to be searched. Databases usually have various criteria by which they may be searched such as name, date of birth, or number (Plate Number or VIN.) Each database lists these search criteria.

Searching By Name

To search by name, go to the Search Selection page and click the by name selection under the database category (e.g. Criminal) to be search. With name searches, a last name or a portion of the last name is required. If a partial last name is used as a search, do not enter a first or middle name. In order to narrow search results, use a complete last name and enter a full or partial first name. To further narrow search results, use a complete first and last name and either a full or partial middle name. Please note that when using a middle name or initial, the first name must be exactly as it appears in the database. If you are unsure of the spelling of the first name, try using a partial first name, but be sure to leave the middle name field empty. Last, check or uncheck the boxes to select the specific database(s) to be searched and click the Search button. At least one box, or database, must be checked before searching.

Searching By Date of Birth

To search by date of birth (DOB), go to the Search Selection page and click the by DOB selection under the database category (e.g. Criminal) to be search. Next, use the drop down fields for month, day, and year to choose the desired date. In many of the DOB searches, the day field can be left blank resulting in a request for all information with matching year and month only. Check or uncheck the boxes to select the specific database(s) to be searched and click the Search button. At least one box, or database, must be checked before searching. The search results list will be returned with matches to the specified birth date from the database(s). Frequently, this list is fairly long, but can be the best method to locate someone if an exact name in unknown.

Searching By Other Fields

PublicData also has databases that are searched by numeric criteria, like License Plate numbers or VIN(Vehicle Identification Number) in a DMV database. Partial search criteria may be used in some of these databases.

When searching the DMV (Department of Motor Vehicles) databases, it is possible to search by Plate Number or VIN. It is also possible to enter a partial Plate Number or partial VIN. For a Plate Number, enter the first 3 or 4 characters, and all entries that match that pattern will be returned. Likewise, if the first 1 to n characters of a VIN number are known, a list of matches can be returned. Note that the wild card for searches is currently only possible on the left side of the search parameter.

Customized Searching

PublicData does not provide custom searches.

Search Result Lists and Details

Once the search has been requested, the first 100 search results matching the criteria are shown. If more than 100 matches are found for your criteria, clicking the link at the bottom Click here for more. will provide the next 100 matches. The Click here for more. can continue to be clicked until the results matching the search criteria are exhausted. Note that each Click here for more. counts as a Look-up.

If no matches exist for the initial search criteria, such will be stated. If no further matches exist after clicking Click here for more., then the Click here for more. will not be present at the bottom of the returned results. Realize that some people do not use their actual first name. They may use a middle name, nickname or an alias. Therefore, it may be necessary to try a number of different names to find the person's records.

From the search results list, each line is clickable, yielding the detail for that item. Within the detail screen, some informational fields may be further clickable to provide additional information. In some cases, addresses are indexed and may be clicked to show other records with matching address criteria with the same database. Each viewed detail screen counts as a Look-up.

How do I change data in a PublicData database?

A very frequently asked question. PublicData is a public records disseminator and is not responsible for any inaccuracies in any database. PublicData will NOT modify records in any database upon notification of inaccuracies. Those wishing to have inaccurate data corrected must contact the reporting/supplying government agency and negotiate changes. Once changes are in place with the government agency, PublicData will reflect the modification(s) in the regular update cycle of that database. In the event that PublicData's regular update cycle is inconvenient, customers may request an earlier database update. PublicData will accommodate this request if it has available programmers and/or database administrators and the agency reporting/supplying the data is reasonably able to accommodate the request.

Please do not send expungement orders. PublicData has received so many counterfeit expungement documents that our current established policiy is to rely solely on complete database updates from the recording government entity.

I'm leaving work ... everyone uses my PublicData account

Unfortunately, this has happened many times:

My company has been using an account opened by an employee who has now resigned. We need to change the name on it, but your system does not allow us to do it. He was paid by the boss for a full year of service and the guy just changed the password.

Since a Driver's License account is tied directly to in individual who is responsible for its activity, we cannot transfer such an account to another individual or company. If a company is using the account, it would be in their best interest to open a Corporate Account and close the individual account if that person no longer wishes to have the individual account.

One of the biggest issues we see at PublicData is an employer using a an Individual account and someone else in the office using the account for illegal activity. No one signing up for an Individual account should ever share their password. The generous person whose driver's license is used to register the account suddenly receives more attention than they deserve. Multiple users for the same account should always be on a Corporate account.

Who uses PublicData?

There are numerous small businesses and individuals who access this information. Some of the people who have sent us notes include police officers, neighborhood watch groups, small and medium sized businesses verifying driver's license numbers to prevent fraud, attorneys and numerous government offices.

When will PublicData be adding new databases?

PublicData is continuously adding new databases as they become available and are prepared for use. If you aware of a public records database that is available, please let us know.

Are there other sites like PublicData available?

We do not know of any other sites like ours on the web which offer the number of databases available for the pennies per search that PublicData offers. If you know of any, we would love to hear about them and may even be able to provide links to them.

Tell me about your $100 bounty

It was pointed out several years ago that PublicData.com was displaying Social Security Numbers (SSN). The fact of the matter is that we had no idea that this State used SSNs as Drivers License Numbers. It has been the policy of PublicData.com to not display SSNs, with the exception of those in the Social Security Death Master File.

Because we are commited to not displaying the SSNs and realize that sometimes we don't recognize numbers as SSNs, PublicData.com will pay $100.00 to any Customer who points out that a SSN is being displayed from one of our databases. The Social Security Death Master File is the only exception to this offer.